The Information we collect:

This notice applies to all information collected or submitted on the velupr website. On some pages you can order products, make requests, and register to receive materials online. The types of personal information collected at these pages are: Company Name Contact Person Address Email address

The way we use information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any third party outside except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products & services. Information you submit on our website will not be used for this purpose unless you subscribe for the newsletter. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Disclosure policy

We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.

How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access . This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further

How To Contact Us

Should you have other questions or concerns about these privacy policies, please visit our contact us page and call us or send an email

How we use your personal data

We store and process the data we collect for our legitimate interests and service delivery fully under the ambit of law. We use your data: To provide and maintain our services. To improve our services and website experience. To communicate with you via email, notification, or any other contact information that you have provided. To provide any third-party requisite data that helps enable our services. For internal research and management. For fraud detection. To enforce our terms and conditions.

General Work Terms and Client Responsibilities & Liabilities

• All site content (text and multimedia) will be the sole responsibility of the client to provide to Velupr. Such should be provided prior to commencing the work. • Client is solely responsible to take proper back-up of all content on their site prior to letting Velupr undertake the required course of action towards meeting the contract. Any loss or damage to existing data shall not be a responsibility of Velupr under any circumstances. • The Contract does not hold Velupr responsible for any data entry, web hosting or custom artwork/graphics related work/tasks unless otherwise specifically mentioned, paid for and agreed to by both the parties towards such. Any artwork, images, or text supplied and/or designed by Velupr on behalf of the client, will remain the property of Velupr and/or it's suppliers unless otherwise agreed. • Email address • While Velupr will do its best to achieve all deliveries within the estimated time, there may, at times, be the need to extend or adjust time in cases of any unavoidable and non-forecasted situations like those of deployment issues, dependencies, 3rd-Party support, development bottle-necks, resource unavailability due to emergency, communication delays and the like. • While Velupr will do its best to achieve all deliveries within the estimated time, there may, at times, be the need to extend or adjust time in cases of any unavoidable and non-forecasted situations like those of deployment issues, dependencies, 3rd-Party support, development bottle-necks, resource unavailability due to emergency, communication delays and the like. • Velupr will provide the Client an opportunity to review the appearance and content of the Web site during the design and once they are completed. Velupr shall wait for a period of 7 days to hear any feedback on such shared work/outputs from the client. In the event of client not replying within this perioed, such material will deemed to have been automatically accepted and approved by the Client. • The Client retains the copyright to data, files and graphic logos provided by the Client and grants Velupr the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Velupr permission and rights for use of the same and agrees to indemnify and hold harmless Velupr from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for Web site design and/or placement shall be regarded as a guarantee by the Client to Velupr that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested. • Velupr will not accept responsibility for any alterations caused by the Client or a third party occurring to the Client's pages/website once installed/deployed. Such alterations include, but are not limited to additions, modifications or deletions. Velupr may require a one-off Web Development charge before resolving any issues that may arise.

Payments

• Velupr accepts payments by cheque, Cash or Bank Transfers (although we reserve the right to decline payment in any of these forms without notice). Without limitation, Velupr reserves the right to withdraw any payment methods at any time and to vary its prices without prior notice. • A cancellation fee may be charged if the Customer cancels the Service prior to completion. The fee will be equal to the amount of work completed at the point of cancellation. • A non-payment of cancellation fee and/or over-due amount will result in legal action upon necessity.

Support and 3rd-Party

• As the site launches, we offer free support for the first month. After one month of free service, we charge according to our various price packages best-suited to client's requirement. We also provide attractive discounts if the client chooses a higher price package. The scope of support only includes any bug fixing and email support and excludes any issues related to the site architecture, rule changes and add-ons/enhancements. • Any 3rd-Party support, product and/or service being used/ integrated into the site which requires licensing, payment, copyright, etc. shall be the sole responsibility and liability of and be provided by the client or will be procured by Velupr on behalf of the client on pre-payment for the cost of such procurement. The fee charged by Velupr is exclusive of out-of-pocket expenses and expense claims filed by third party products/services involved. • No guarantees or warranties shall be provided by Velupr for the accuracy or performance of such 3rd-Party product/service. • Any upgrade in the 3rd-Party product/service being used in the project shall not be part of scope at Velupr. Such shall be addressed per feasibility and revision of price and time may be called for by Velupr.

Re-work, Enhancements/Add-ons and Billing

• Any additional features not envisaged in the scope of work would be entertained through a Change Management process and be additional billed. Scope Creeps after wireframe sign off would be billed as additional and time lines and cost for delivery would increase. • Most tweaks such as minor changes/re-work are normally just completed, however, if we feel this is being abused, we will build a list of works found being the grounds of abuse and bill such additionally per the total time efforts involved and undertaken to achieve the work/tasks at business rates ranging from US $ 15 to 20 per hour. • Whilst we try our best to cover most changes within the budget of the site, some changes are classified as enhancements/add-ons to the system and become chargeable; we will advise you before we start work of any such items. • Any re-work, change or tweak request by the client post approval and/or furthering to the subsequent stage of project process shall be treated as add-on work and be additionally billed. • The client must pay the fee charged by Velupr without any deductions, discounts or debt settlement by the agreed due dates.